Aim Of The Programme:
This programme is developed to equip the front counter service with adequate knowledge and skill of handling the day-to-day operations and productivity.
Programme Description:
Customer service is the act of providing support to both prospective and existing customers.
The prime concern of this programme is to develop participants to be excellent customer service in automotive sector.
The program is customized based on real environment of body & paint operation with case studies and demo practical, is to enhance the knowledge and skill and prepare the candidates to provide better customer service.
Programme Benefits:
This programme is to educate and teach participants the best ways to serve and attend the customers professionally with ability to communicate clearly with positive language.
This programme also teaches how to manage and handle daily operations efficiently and train them how to have a deep knowledge of how their companies products work.